JOB DETAILS:

UW Stout's Salesforce Team is the data backbone of marketing, enrollment, and retention. The work is collaborative, challenging and results in connecting students to UW-Stout to achieve their educational and career goals. This position collaborates with various stakeholders/sponsors to prioritize, design, develop and launch Salesforce tools manage technology projects across the Enterprise Information Systems department.
Anticipated start date: May 2024.

QUALIFICATIONS
Required Skills

• BS/BA degree in computer science/engineering, information technology, education management, or related field, or an equivalent combination of education and/or relevant experience
• Experience with software development and object-oriented programming
• Demonstrated Customer Relationship Management (CRM) experience
• Demonstrated ability to manage projects, tasks, and resources
• Ability to work independently and as part of a team
• Ability to communicate clearly and concisely through verbal and written communication to various stakeholders

Preferred Skills

• Two years of demonstrated Salesforce CRM development experience and/or relevant certifications (Salesforce Platform Developer 1 or 2, UX/Strategy Designer, etc.)
• Two years of project management and/or certification (Project Management Professional (PMP), Certified ScrumMaster (CSM), etc.)
• Experience working with Oracle Campus Solutions, Workday, or other Enterprise resource planning (ERP) systems.
• Experience writing SQL queries, analyzing data, and utilizing report writing tools
• Experience with related tools such as Form Assembly, Salesforce API development, Informatica, etc.
• Experience with information security, compliance, and/or audit
• Commitment to cultivating a work environment that embraces inclusion

RESPONSIBILITIES

• Develop, maintain, and support Salesforce CRM applications and integrations for the University.
• Work with stakeholders to gather requirements and design solutions.
• Gather and analyze requirements from stakeholders.
• Review solution architecture with project team throughout the design and development process.
• Design and build Salesforce applications, proof-of-concepts, and prototypes.
• Manage project schedules and resources.
• Resolve issues and risks.
• Document development progress and results.
• Provides support and training to technical as well as the general user community.
• Communicate with stakeholders throughout the project lifecycle.
• Maintain current knowledge of the Salesforce platform and related systems.

DEPARTMENT INFORMATION

Learning and Information Technology (LIT) is a support organization dedicated to providing efficient and effective state-of-the-art learning and information technology solutions and services to students, faculty, and staff for instruction, administration, and public service in support of the University's mission.

UW-Stout's Learning and Information Technology Department is committed to creating an inclusive campus community. Candidates who have experience working collaboratively with diverse individuals and/or groups and who can contribute to fostering an inclusive environment are encouraged to identify their experience in these areas.

ADDITIONAL INFORMATION

Competitive salary commensurate with qualifications and experience. Minimum starting salary $60,000. This is a full-time annual exempt position. This position may qualify for hybrid remote work in accordance with the UW-System telecommuting policy.

Must be authorized to work in the United States. Sponsorship is not available for this position. A successful applicant will be responsible for ensuring eligibility for employment in the United States on or before the effective date of the appointment and maintain work authorization throughout the employment term. If you have questions regarding this, please contact our Human Resources office, Phone: 715.232.2149.

The UW System provides an excellent benefits package including participation in the Wisconsin State retirement plan.

• Benefit Details: http://www.uwsa.edu/ohrwd/benefits/summaries/fasl.pdf
• Health & Retirement Contributions Estimator | Employee Benefits (wisconsin.edu)

All qualified candidates meeting application requirements will receive consideration for employment and will not be discriminated against. As an equal employment opportunity and affirmative action employer, UW-Stout welcomes applications from individuals from diverse groups; veterans, individuals with disabilities and from historically excluded populations. UW-Stout provides equal opportunity to all persons and is committed to inclusive excellence. At UW-Stout we value our differences and welcome diverse perspectives as we continually commit to developing an inclusive and equitable environment for all employees and students.

Employment is contingent upon the final candidate's completing a criminal background check and being cleared to work by the Human Resources team. Employment is also contingent upon the final candidate passing a reference check process. The reference check process includes asking the final candidate and most recent supervisor questions regarding sexual violence and sexual harassment. Final candidates with previous employment within the UW System and State of WI agencies will be subject to additional reference checks.

In response to a public records request, the University of Wisconsin System will not reveal the identities of applicants who request confidentiality in their online application, except that the identity of the successful final candidate will be released. See Wis. Stat. sec. 19.36(7) .

UW-Stout is committed to providing safety and security of all members of our community in accordance with the Clery Act. For campus safety information and crime statistics visit: https://www.uwstout.edu/life-stout/police-and-parking/clery-information

HOW TO APPLY

Submit the following required application materials:
1. Cover letter*
2. Resume
3. Names, phone numbers and email addresses for a minimum of three (3) professional references

Applicants will need to complete all required fields and attach all required documents prior to submitting the online application.

Note: Once you have attached your materials and submitted your application you will not be able to go into the system and change them.

To ensure consideration complete applications must be submitted online by Sunday, March 10, 2024. Applications submitted after this date may be reviewed until the position is filled.

Before starting the online application process, we recommend you preview the frequently asked questions (FAQs) available at: https://kb.uwss.wisconsin.edu/21900

It is the policy of UW-Stout to provide reasonable accommodation to qualified applicants with disabilities. If you need assistance, or accommodation in applying because of a disability, please contact us using the information below. Employment opportunities will not be denied because of the need to make reasonable accommodation for a qualified individual's disability.

For questions regarding this position or recruitment, please contact:
Search Chair: Clara Ries
Email: riesc@uwstout.edu

If you need assistance with the online application process or if you submitted your application prior to uploading all the required application materials, please contact:
Search Coordinator: Gretchen Metzler
Email: metzlerg@uwstout.edu

Job Family: Staff