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Director of Loyalty, Card and Payments Strategy(Remote Or Hybrid)

Minneapolis, Minnesota
Start date
Mar 1, 2024
Closing date
Mar 13, 2024

View more

Retail / Wholesale
Employment Status
Full Time
Description: The pay range is $125,600.00 - $226,100.00

Pay is based on several factors which vary based on position. These include labor markets and in some instances may include education, work experience and certifications. In addition to your pay, Target cares about and invests in you as a team member, so that you can take care of yourself and your family. Target offers eligible team members and their dependents comprehensive health benefits and programs, which may include medical, vision, dental, life insurance and more, to help you and your family take care of your whole selves. Other benefits for eligible team members include 401(k), employee discount, short term disability, long term disability, paid sick leave, paid national holidays, and paid vacation. Find competitive benefits from financial and education to well-being and beyond at

Director of Loyalty, Card and Payments Strategy



About us:

Working at Target means helping all families discover the joy of everyday life. We bring that vision to life through our values and culture. Learn more about Target here.

Target is an iconic brand, a Fortune 50 company, and one of America's leading retailers. Working at Target means the opportunity to help all families discover the joy of everyday life. Fueling the continued success of one of the world's most beloved and recognized brands is a distinctly capable, creative, and innovative Marketing organization. Target Marketing is well known for inspiring and surprising guests, and we pride ourselves on connecting them to the products and experiences they expect and deserve from Target. We study our guests to discover new needs and insights and then craft every interaction to build brand love. We are market experts who insist on a clear and cohesive understanding of our business objectives, guest segments and behaviors, strategies, and tactics, overcoming obstacles and measuring success. Leveraging our collective assets and fostering a healthy, supportive, and open team culture, we deliver a holistically gratifying experience that guests can only get at Target.

As the Director of Loyalty, Card and Payments Strategy, you'll be a driving force in the success of Target's suite of financial products and payment options including co-branded Mastercard, private label credit card, debit card, reloadable, buy now pay later, and more. In this role you will lead strategy, program design, benefits, new product development, and integration into the broader loyalty ecosystem in service of growing guest loyalty, increasing incremental sales and profitability, improving guest experience, and reducing the cost of payment acceptance.

To advance toward these goals you and your team will showcase your expertise in collaboration and communication by building partnerships across marketing, insights, product, operations, finance, and risk teams in addition to external issuer and network partners. You will leverage guest insights and industry expertise to continually evaluate our strategy for product and feature gaps, build and champion a strategic roadmap, influence project prioritization, ensure the successful execution of key initiatives, and deliver on financial and strategic objectives. You will be accountable to drive progress toward KPIs including acquisition, usage, penetration, profitability, etc. Additionally, you will provide expertise and perspective on the changing payments landscape and advance the evolution of Target's acceptance strategy including mobile wallet, contactless, and payment apps in partnership with enterprise services, digital, product, and finance.

This role requires a skilled leader who excels at strategy development, influencing others in a highly matrixed organization, and executing initiatives to drive business impact in a fast-paced, complex retail organization. Additionally, this leader will also focus heavily on team, talent, and culture - developing others while living and championing Target's values.

About you
  • Experienced leader skilled at developing and executing complex multi-year strategies.
  • Ability to lead multiple projects wing-to-wing from ideation through execution while staying organized and on task.
  • Critical thinker who easily connects the dots across multiple inputs including various business opportunities, insights, constraints, and experience to discern the best course of action.
  • Skilled collaborator and expert at leading in a matrixed organization, gaining alignment across functions, and influencing without authority.
  • High levels of drive and the ability to lead change in a fast-paced retail organization.
  • Expert communicator, both written and verbal, with the ability to inspire others.
  • Proactive, takes the initiative to act, and operates with high levels of accountability.
  • Deep understanding and subject matter expert in the loyalty and payments landscape, especially operating in a regulated environment.
  • Highly inquisitive and curious, continuously monitoring industry peers to identify emerging trends, threats, and best practices.
  • A skilled people leader who sets a vision, provides clarity for their team, and fosters a culture of empowerment and growth while championing Target's values.
  • 8-12 + years related work experience (credit card, banking, FinTech, loyalty, or retail experience in strategy, P&L leadership, marketing, product development, etc.)

This position may be considered for a Remote or Hybrid (known internally at Target as "Flex for Your Day") work arrangement based on Target's needs. A Remote work arrangement means the team member works full-time from home or an alternate location that's not a Target location, does not have a desk at a Target location and may travel to HQ up to 4 times a year. A Hybrid/Flex for Your Day work arrangement means the team member's core role may be performed either remote or onsite at a Target location depending upon what your role, team and tasks require for that day. Work duties cannot be performed outside of the country of the primary work location, unless otherwise prescribed by Target.

Americans with Disabilities Act (ADA)

Target will provide reasonable accommodations with the application process upon your request as required to comply with applicable laws. If you have a disability and require assistance in this application process, please visit your nearest Target store or Supply Chain Facility or reach out to Guest Services at 1-800-440-0680 for additional information.

Application deadline is : 04/06/2024

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