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Case Facilitator

University of Wisconsin - Stout
Menomonie, WI
Start date
May 26, 2024
Closing date
Jun 25, 2024

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Social Services
Job Type
Employment Status
Full Time

Job Details


The primary function of this position is completing intakes via telephone or virtual platform to determine eligibility for vocational rehabilitation services through Wisconsin Division of Vocational Rehabilitation (DVR). This position also requires the gathering and analyzing of records to help in the process of determining eligibility for DVR services. Diagnostic interviewing skills are critical to ensure the information gathered is thorough and accurate. Effective communication skills and an understanding of ethical practices are necessary to establish and maintain working relationships with counselors and staff in DVR offices across the state as recommendations for eligibility are developed. This position allows for a hybrid work environment whereby time is spent in a remote setting as well as on-campus as needed to meet job responsibilities. Work environment is determined based on the needs of SVRI and the University of Wisconsin ' Stout.

UW Official Title and Job Description: Rehabilitation Specialist (HS041)

Minimum / Required
  • Bachelor's degree in Vocational Rehabilitation, Psychology, or related Human Services field
  • Ability to communicate effectively in written and verbal formats
  • Ability to relate to diverse professional, consumer, and employer populations
  • Demonstrated skills with Microsoft Office Suite
Highly Desired
  • One year of work experience in Vocational Rehabilitation or related fields
  • Knowledge of physical and mental impairments and their effects on vocational and social adjustment
  • Experience with techniques and principles of diagnostic interviewing
  • Knowledge of community resources and methods of accessing them
  • Experience with web-based case management systems
  • Commitment to cultivating a positive work environment that embraces inclusion

Position requires gathering and analyzing records for the purpose of determining eligibility for vocational rehabilitation services through the Wisconsin Division of Vocational
Rehabilitation (DVR). Diagnostic interviewing skills are critical to ensure the information gathered is thorough and accurate. Effective communication skills and an understanding of ethical practices are necessary to establish and maintain working relationships with counselors and staff in DVR offices across the state as recommendations for eligibility and Order of Selection are developed.


UW-Stout's SVRI Department is committed to creating an inclusive campus community. Candidates who have experience working collaboratively with diverse individuals and/or groups and who can contribute to fostering an inclusive environment are encouraged to identify their experience in these areas.

To learn more about Stout's Vocational Rehabilitation Institute (SVRI) please feel free to visit:


University of Wisconsin-Stout, Wisconsin's only Polytechnic University, offers an unmatched career-focused education that combines applied learning, theory and research with real-world experience that prepares tomorrow's leaders to drive the future of business and industry. At UW-Stout, our students think and do from day one, and we are proud to produce lifelong learners, ethical leaders and responsible citizens who succeed in a global society.

UW-Stout is recognized nationwide for its operational excellence. We were the first and remain the only full four-year public higher education institution in the nation to receive the Malcolm Baldrige Award, and we are dedicated to a process-improvement model that leverages the power of data and the value of our people. We believe in critical thinking and fact-informed decision making. We pursue sustainability in form and function and collaborate across campus and with our partners to solve problems in industry and society. And providing an equitable, diverse and inclusive environment for our faculty, staff and students to live, learn and work is a top priority.

We offer 45+ undergraduate degrees, 20+ graduate degrees and 30+ professional certificates in Art, Design & Graphics; Business & Management; Education; Human & Social Sciences; Information Technology & Communications; and Science, Engineering & Math. Our first-class digital infrastructure and learning environments provide our nearly 7,000 students with every avenue to explore and personalize their success. And we invest in people who share our vision to advance our position as Wisconsin's only Polytechnic University and as a regional, national and international leader in higher education.

Be a part of the future at UW-Stout. Learn more at

University of Wisconsin-Stout is located in Menomonie, Wisconsin, a community an hour east of Minneapolis-St. Paul. A pillar of Wisconsin's Chippewa Valley and recognized as one of the best small towns in America, Menomonie provides an idyllic combination of natural beauty, outdoor recreation, boutiques and arts and culture with access to a metropolitan area. For more information about the UW-Stout community and region visit:


This is a full-time annual 12-month appointment. The minimum starting salary is $40,000 with a hybrid work plan. The University System offers a comprehensive total rewards package including generous paid time off, health insurance coverage and family benefits; including participation in the acclaimed Wisconsin State retirement plan. More details found here:
  • Benefit Details:
  • Health & Retirement Contributions Estimator | Employee Benefits (
UW-Stout offers and encourages career-related professional training and development to all employees. Additionally, we provide an assortment of employee perks including but not limited to: recreational discounts, Linkedin Learning, access to Stout and other libraries around the state/country/and world, cellular discounts, and an exceptional employee assistant program that offers free assistance in categories such as Wellbeing, Legal, Finances, Child & Elder Care, just to name a few.

All qualified candidates meeting application requirements will receive consideration for employment and will not be discriminated against. As an equal employment opportunity and affirmative action employer, UW-Stout welcomes applications from individuals from diverse groups; veterans, individuals with disabilities and from historically excluded populations. UW-Stout provides equal opportunity to all persons and is committed to inclusive excellence. At UW-Stout we value our differences and welcome diverse perspectives as we continually commit to developing an inclusive and equitable environment for all employees and students.

Employment is contingent upon the final candidate's completing a criminal background check and being cleared to work by the Human Resources team. Employment is also contingent upon the final candidate passing a reference check process. The reference check process includes asking the final candidate and most recent supervisor questions regarding sexual violence and sexual harassment. Final candidates with previous employment within the UW System and State of WI agencies will be subject to additional reference checks.

Official transcripts required at time of hire.

Must be authorized to work in the United States. Sponsorship is not available for this position. A successful applicant will be responsible for ensuring eligibility for employment in the United States on or before the effective date of the appointment and maintain work authorization throughout the employment term. If you have questions regarding this, please contact our Human Resources office, Phone: 715.232.2149.

In response to a public records request, the University of Wisconsin System will not reveal the identities of applicants who request confidentiality in their online application, except that the identity of the successful final candidate will be released. See Wis. Stat. sec. 19.36(7) .

UW-Stout is committed to providing safety and security of all members of our community in accordance with the Clery Act. For campus safety information and crime statistics visit:


Complete applications received by end of day, February 11, 2024 are ensured full consideration. Applications accepted until position/s are filled.

To apply, click on the APPLY button or go to:

Required application materials:
1. Cover letter*
2. Curriculum vitae or resume
3. Names and contact information for a minimum of three (3) professional references

*Please use your cover letter to speak to each of the Minimum/Required Qualifications for this position as listed above. For each required qualification, describe your relevant experience, using specific examples from your work history to illustrate how your experience satisfies the requirement.

Applicants must complete all required fields and attach all required documents prior to submitting the online application.

Note: Once you have attached your materials and submitted your application you will not be able to go into the system and change them.

Before starting the online application process, we recommend you preview the frequently asked questions (FAQs) available at:

It is the policy of UW-Stout to provide reasonable accommodation to qualified applicants with disabilities. If you need assistance, or accommodation in applying because of a disability, please contact us using the information below. Employment opportunities will not be denied because of the need to make reasonable accommodation for a qualified individual's disability.

For questions regarding this position or recruitment, please contact:
Search Chair: Kyle Schemenauer

If you need assistance with the online application process or if you submitted your application prior to uploading all of the required application materials, please contact:
Search Coordinator: Beth Biederman

Job Family: Staff


Find Your Calling at UW-Stout

The University of Wisconsin-Stout is a career-focused polytechnic university emphasizing applied learning. UW-Stout is known for the annual career success of its graduates, with 97 percent employed or continuing their education upon graduation.

At UW-Stout, you will join a vibrant community of passionate educators and support staff who impact our students' lives and our society at large. We call ourselves Stout Proud, and we are looking for talented individuals to join our team.

With over 1,400 employees, UW-Stout offers a wide range of positions for faculty, both tenure-track and adjunct, as well as for administrators, managers, professional and support staff. We offer exceptional benefits and a rewarding academic environment.

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